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Lusher, 57, a former Baltimore police detective. "These people are first and foremost our customers and we are in business, which was something that didn't seem to care about," says Mr. Among the recommendations for malls around the country were limiting the number of entrances, placing metal detectors at each door and screening shoppers for weapons. "They weren't advising that we put gun turrets on the roof, but it wasn't so far from that," says Jonathan Lusher, a senior vice president with IPC, the mall-security company. When the Department of Homeland Security sent out teams of threat-assessment experts - many of them former Navy Seals - to the nation's malls in 2003, their recommendations seemed so extreme that industry officials balked. 11, 2001, attacks on New York and Washington, the mall industry reached out to the White House for help with its security concerns but found that not much thought had been give to their situation. "But if he starts filming the structure of the building or something, I'm going to have to go over and say 'hello.' "
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What could be more normal?" he asked with a shrug. "See? He's just filming his family's every step through the food court. Lufkin drew on his training, watching the man intently for several minutes before breaking into a wide grin. Any attempt to stop them from using their cameras could be a financial disaster. More than 19 million people visit the mall every year, most of them camera-toting tourists. The Alamo, Texas' most sacred historic shrine, is just 100 feet away.
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Venetian-style canals send low-slung boats full of sightseers and Mariachi bands down the middle of the mall. But the Rivercenter, which straddles the San Antonio River, is not your average mall. Lufkin, breaking off conversation as a tall dark-haired man with a mustache strolled by holding a running video camera at waist level.Ĭameras are often used by terrorists to help plan operations, and most malls in America have banned their use. "It's ultimately about careful observation," said Mr. It came from Israel, the country with the most experience keeping human bombs out of its shopping centers. The inspiration for their preparation for the unthinkable did not come from the Federal Bureau of Investigation or the Department of Homeland Security. Lufkin's employer, IPC International Corp., train their guards and go about their business. But the mere idea has transformed the way private security companies, like Mr.
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wealth and consumerism, is still only a grim theory. The possibility of suicide attacks against the nation's 1,200 enclosed shopping centers, bustling icons of U.S.